This Privacy Policy describes how LockWorks LLC (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website or use our mobile locksmithing services.
Information We Collect
We may collect personal information from you when you interact with us, such as when you:
- Contact us through our website, phone, or email.
- Request a service.
- Provide information in the course of our service delivery.
The types of information we may collect include your name, phone number, email address, and physical address.
How We Use Your Information
We use the information we collect for the following purposes:
- To improve our services and our website.
- To provide you with the locksmithing and security services you requested.
- To communicate with you regarding your service appointment.
How We Protect Your Information
We are committed to protecting the privacy and security of your personal information. We take reasonable measures to safeguard the information we collect and store it securely.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our business, so long as those parties agree to keep this information confidential. We may also release your information when we believe it is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
Media and Content
During a service call, we may take photographs or videos of our work, such as a new lock installation or a key programming process. This media is used for our business’s media and social media platforms to showcase our work and for marketing purposes. We will never include sensitive security information (e.g., lock codes, specific security system details) or personally identifiable information (e.g., your face, your name, or your specific street address or house number) in any photos or videos we use publicly. Our focus is on the craftsmanship of our work, not on disclosing your private information.
Your Consent
By using our website and services, you consent to our Privacy Policy.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contacting Us
If you have any questions about this Privacy Policy, you may contact us using the information below:
LockWorks LLC
603-205-2635
info@lockworksllc.com